COMMENTS + DMS

Answer buyers. Remove sale-killing comments.

Scalix handles routine questions across your ads and DMs, hides or deletes comments using rules you approve, and sends every complaint to a human.

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✓ Dry run first✓ Every action logged✓ Built in India

Unified inbox3 HANDLED

Handled 24Needs a human 3

COD available in Jaipur?Instagram comment

REPLIED

Yes—COD is available. Share your PIN code and I'll confirm delivery time.

Total scam don't buyMatched: sale-killing comment

HIDDEN

Illustrative demo

Reply from your catalogue

Answer routine product, policy, and availability questions.

Hide, delete, or flag

Moderate scam, fake, spam, and sale-killing comments by Page.

Escalate when unsure

Complaints and uncertain questions move to “needs a human.”

CONTROL BUILT IN

Helpful when certain. Human when it matters.

Scalix does not invent delivery dates, promise refunds, or argue with customers. You choose reply versus draft and hide versus delete for each Page and content type.

✓Facebook and Instagram comments and messages
✓Shopify store chat
✓Separate handled and human queues

READY WHEN YOU ARE

Give Scalix one account. Get your time back.

Start in watch mode. Turn on automation only when you are ready.

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